This page exists for one reason: to tell you exactly how we handle your personal information. No legalese, no hidden clauses. Just the practical details you need to book a cleaner in Prague with confidence.
Cleansnapx (cleansnapx.cc) operates as a service facilitator in Prague. When you request a quote or book a cleaning, we collect specific, minimal data. Think of it like a job order form: your address, a way to contact you, and the scope of the cleaning task.
This data is never sold to third parties. It's used solely to schedule your appointment, prepare our cleaning team, and communicate updates. The legal basis for this processing is your explicit consent for a contract to be formed.
Data Minimization in Practice
Only essential fields for service delivery.
Under GDPR, you have clear rights regarding your data:
Operational Security in Practice
Client data is accessed only by the assigned team for the duration of the service.
Security isn't a buzzword here; it's a practical necessity. Your apartment address and contact details are transmitted to our cleaning team's secure, mobile scheduling app. This app requires a unique login and is used only for assigning tasks.
We may share limited data with specific partners only when it's essential for service delivery:
Our "No-Surprise" Policy:
If we ever need to engage a new processor that could affect your data, we will update this page and notify you. We never use marketing platforms like Facebook Pixel to track you for ad targeting.
Before sharing your personal details, these are the key questions to consider. We answer them transparently below.
Simply reply to any email with "UNSUBSCRIBE" or use the contact form below. We will immediately remove you from our marketing list. For service communications (like appointment confirmations), you can request deletion of your profile, though we may need to retain proof of service for our records.
Our team is trained to respect your privacy. We do not access personal computers, phones, or private documents unless you explicitly request it (e.g., dusting a desk). Personal information left in plain sight is covered, not examined. All team members undergo background checks.
Our website hosting and data storage servers are located within the European Union, specifically in Germany (Frankfurt). This ensures compliance with EU data protection laws. No data is transferred to countries outside the EU without adequate safeguards.
In the unlikely event of a data breach, we are legally required to notify the relevant authority within 72 hours. If the breach poses a high risk to your rights and freedoms, we will notify you directly and immediately with instructions on protective measures.
For quote requests, a name and working phone number are essential for coordination. For the final booking and service, we require a verifiable name and address. Pseudonyms make it impossible to confirm appointments or follow up on guarantees, so we strongly advise against them for your own protection.
This Privacy Policy covers personal data you provide to us (e.g., name, email). Our separate Cookie Policy explains how we use tracking technologies on our website for analytics and functionality. You can manage cookie preferences via the consent banner.
Our Privacy Officer handles all inquiries regarding this policy, data access requests, and deletion. We aim to respond within 72 hours.
Neklanova 106
128 00 Praha 2
Within 72 Hours
Mon-Fri: 8:00-18:00
This Privacy Policy is effective as of 2026. Cleansnapx reserves the right to update this policy to reflect changes in our services or legal requirements. Material changes will be communicated via a notice on our website.
